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FAQ
Q

Could you give a brief introduction of Anklam Electric and its team?

A

Wuxi Anklam Electric Technology Co., Ltd. is a Sino-German joint venture under D&D Group. In terms of intellectual property rights, Wuxi Anklam Electric Co., Ltd. has 4 software Copyrights and 4 patent information. In addition, Wuxi Anklam Electric Co., Ltd. has also invested in one enterprise and directly controlled one enterprise. Meanwhile,The company introduces European products and technology, dedicated to provide users with low-voltage power quality testing and analysis, and design, manufacturing, installation and commissioning series of professional services.

Q

How about the annual production capacity of Anklam Electric Factory?

A

At present the annual production capacity of Anklam Electric factory is DVR 1,000 sets,APF 8,000 pcs, SVG 8,000 pcs, capacitors 150,000 pcs, reactors 160,000 pcs, intelligent capacitors 60,000 pcs, TSC 40,000 pcs, and controllers 4,000 pcs.

Q

What is the nature of Anklam Electric Company, what is its grade Positioning?

A

Anklam Electric is considered a national high-tech enterprise. The introduction of European first-class technology, Chinese and German joint ventures.

Q

How about Anklam company service capacity

A

Anklam company has a complete after-sales service network and a professional service team with full-time skilled sales engineers. We also store sufficient spare parts and special tools to carry out after-sales service work until the faults are completely eliminated and the device returns to normal working. Our company has professional technical engineers stationed in various regions, who are responsible for marketing and technical support in the particular region and surrounding areas. Customers can get help and support from our local agencies as well. The Three Guarantees policy is implemented and free maintenance is given. Free replacement will be provided if it is beyond repair. lf it cannot be replaced, the seller should refund the contract amount already paid by the customer and bear the corresponding loss.

Q

Are you a factory or trading company

A

We are a factory, we can guarantee our price is first-hand, very cheap and competitive.

Q

How does your factory do regarding quality control?

A

1.Professional quality inspection team will control the quality strictly to guarantee clients will get satisfactory products. 2:.100% goods will be tested before delivery 3:.Photos confirmation before the deliver is also necessary. 4:.After services apply to clients needs at anytime 

Q

Do you accept OEM or can you do according to our specification ?

A

Yes,we can do as request.Pls contact us for details,it is better to provide your drawing .

Q

How can i get some samples for test?

A

For part product ,we can provide free samples to our client,but according to our factory policy, the clients need pay the samples delivery fee.The samples delivery fee will be refunded to client or deduct when you order mass products.